Bias Labs Privacy Statement
Bias Labs take your privacy very seriously and will only use your personal information for the following purposes:
- to provide the products and services you have requested from us
- to let you know about our latest products and price list
- to administer your account
When you place an order with us, we will share your postal address, contact phone number and email address with our shipping providers.
This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to firstname.lastname@example.org or by writing to Bias Labs, Unit 19 Kirkcaldy Enterprise Centre, Myregormie Place, Kirkcaldy, Fife, KY13PF. Alternatively, you can telephone 01592 653718.
How do we collect information from you?
You provide data directly, such as when you make a purchase or when you register to receive our email newsletters.
What type of information is collected from you?
The personal information we collect might include your name, address, phone contact, email address.
Below is a list of the main cookies used by www.biaslabs.co.uk and what each is used for:
|_ga||Google Analytics||Analytical/Performance cookies|
|_gat||Google Analytics||Analytical/Performance cookies|
|_gid||Google Analytics||Analytical/Performance cookies|
|wordpress_[hash]||WordPress||Strictly Necessary cookies|
|wordpress_logged_in_[hash]||WordPress||Strictly Necessary cookies|
|wordpress_test_cookie||WordPress||Strictly Necessary cookies|
|wp-setting-time-[IUD]||WordPress||Strictly Necessary cookies|
How is your information used?
We may use your information to:
- Process orders that you have submitted
- Seek your views or comments on the services and products we provide
- Notify you of changes to our services
- Send you communications which you have requested and that may be of interest to you. These may include information about price changes, events, new additions to our range.
We review our retention periods for personal information on a regular basis.
Who do we share your personal data with?
Third Party Service Providers & Suppliers working on our behalf. We may pass your information to our trusted third party service providers for the purposes of completing tasks and providing services to you on our behalf. For example, to send you emails, to deliver the products you have ordered from us, fraud management.
However, when we use third party service providers;
- We disclose only the personal information that is necessary to deliver the service.
- We will not release your information to third parties for them to use for their own direct marketing purposes, unless we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
Your marketing choices
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our products and events, then you can opt out by contacting us by email: email@example.com
How you can access and update your information
The accuracy of your information is important to us. If you would like to change your details at any point, please contact us by email: firstname.lastname@example.org
You have the right to ask for a copy of the information Bias Labs hold about you free of charge. To request this, please email email@example.com
We reserve the right to charge an administrative fee for further copies of the same information or when a request is manifestly unfounded or excessive, particularly if it is repetitive.
You have the right to ask us to delete all information held on you by Bias Labs. To request this, please email firstname.lastname@example.org.
When you give us personal information, we take steps to ensure that it’s treated securely. Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
Review of this Policy
We keep this Policy under regular review. This Policy was last updated on 11th December 2019.
We will never give out your email address to any third party other than our direct service providers, as we think unsolicited emails are the worst kind of intrusion.